General Terms
Express Shipments:
- Shipments are guaranteed to arrive within 15-30 days.
- Reshipments can be requested if an item is lost or stuck in customs for up to 15 days.
Buyer Responsibility:
- The buyer is responsible for their shipping details and should ensure accuracy during checkout.
International Delivery Time:
- Delivery typically takes 15-30 days, with occasional delays leading to extended transit times (up to 45 days).
Untracked Shipments:
- Untracked shipments cannot be refunded due to lack of tracking information.
Product Nature and Returns:
- Due to the product’s nature, it cannot be returned for refund or exchange.
Missing/Incorrect Products:
- In case of missing or incorrect items, a clear photo of the label must be submitted; our team will handle the issue.
Return/Refund Process
Unreceived Orders:
- A full refund or replacement product is provided if an order isn’t received.
Promotional Discounts:
- Promotional discount codes are applicable only when payment is made via wire transfer; they do not apply to bank drafts or Bitcoin.
Return Customer Discount:
- Return customer discount codes from card payments can be used for the next card payment, limited to one code per order and specific payment method.
Limitations on Refunds:
- Refunds are at the discretion of the company; not all situations may qualify for a refund.
Photo Discrepancies
- Photos on the website are reference only, and actual products may vary in appearance or packaging upon delivery.
Legal:
GreatDealMeds and its employees bear no liability related to goods purchased from this website.
This policy is designed to be clear and comprehensive, ensuring all necessary details are covered while maintaining ease of understanding.